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Dec 13, 2020 | Smart Thermostats, Troubleshooting. Which in retrospect completely makes sense since we are replacing the humidistat with the Ecobee. The condensate drain line is usually located on the side of your furnace and usually consists of a white PVC pipe. Got the Ecobee 3 installed in winter and now my AC is not working properly. After switching the fan control to the furnace, my heat kick on just as it … My ecobee is making a "clicking" noise and will not turn on! AC is not working. In these cases, your Ecobee will be unable to override this shut-off mechanism. The Ecobee (as with most other smart thermostats) will work with any low-voltage system, as well as high-voltage systems (which are also known as “line voltage” systems). I’m fairly certain it’s not my system locking out the fan for a period after the ac goes off because we’ve had this ac system for 10 years and I’ve never noticed that behavior. Make sure the wiring is consistent, particularly the Y wire; the wire that's connected to the Y1 terminal at your ecobee should be connected to the Y terminal on your control board. You can dump the drain pan out and wash it with mild soap and water before putting it back in place. Up Next. @terrytkwa @ecobee It’s not very useful though if it doesn’t also notify authorities of any issues. How can I troubleshoot? Ecobee not turning on the heat? If you go the DIY route, you can vacuum out clogs by attaching a vacuum hose to the end of your AC drain, typically on the outside of your house. Need more help? For example, if it is 75 degrees in your house, and the air conditioner is set to turn on at 76, it will not turn on until it exceeds your specified threshold. If you have a multimeter, you can test the voltage between RC and C at the ecobee—anything less than 24 VAC is insufficient. The Ecobee line of smart thermostats can use remote sensors to monitor the temperature in other areas of your house, rather than just where the thermostat is. Float switches are often attached to the side of the drain pan or on the ground at the bottom of the furnace or air handler. Ecobee3 screen is black/won't turn on. These safety devices will usually have a wire connecting to the “R” terminal in some way. I've had ecobee for many years, but bought a new house 6 months ago and installed a new ecobee here. I don't even see the "eco+" section now in the Android GUI. A factory reset -> register under a new ecobee account -> do *not* set a home address during configuration. If you have any splice points on your Y wire, double-check to ensure that all splice points are secure. Your ecobee thermostat is powered off or is frequently rebooting, Water leakages, puddles of water, or signs of moisture around the air conditioning unit, An overflowing or full condensate drain pan, Signs of water damage around the drain pan or condensate drain line, If you only have one R wire connected to your ecobee, select "Yes, only RC is connected", If you have both an RC and an RH wire (this means you have separate heating and cooling systems, such as a boiler and an air conditioner) select "No, RC and RH are connected". Configure Ecobee. Then go to Installation Settings. Each of these has a DIY solution to resolve it. Pick any one of the unused conductors (the blue conductor its what I picked) from the thermostat wiring, and connect it along with the other conductor from the outside AC unit to the C side of the 24VAC transformer (they should all be in the same marrete). The following applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. Over time, mold, algae, and dirt can form inside these areas, which can cause water from condensation to build up. It’s a new Ecobee gen 5 so I’m wondering if they don’t ha e all the bugs worked out. This means that if your air conditioner just finished running, its compressor will stay off for at least five minutes (or whatever manually set time you have). Go to Settings. If you are unsure of how to empty the drain pan, there are many free resources and do-it-yourself guides available online. There are numerous days where it has "yelled" at me saying there is a problem because aux heat is kicking on so much. The furnace has the correct light on, meaning it is operational. Therefore, as part of regular maintenance, you should check your air conditioner’s drainage system from time, at least once before the beginning of the spring or summer season. You can also pour bleach down it to get rid of stubborn clogs, but only in the summer when condensation will be regularly dripping down to clean out the bleach. Get Tech Support 1-833-202-2695. You will see the option for "Modify" in the bottom right corner—select this, then manually select the Y1 terminal. 1) Do you see both RC and RH highlighted? Final Thoughts on When Your Air Conditioner Won't Turn On. You're signed out. Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Your Ecobee can stop turning on the A/C for a couple of reasons: Your Ecobee is not set in a way that would trigger your air conditioner. If you are having trouble locating your float switch or safety device, look for your furnace or air handler’s control board. Wait at your breaker box for 30 seconds, to make sure it does not flip back quickly. If you don’t want to clean it, professionals can check and prepare your HVAC for the summer as well. Unfortunately, there’s no easy and simple way to select which sensor to use at any given time. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. You can test if you have 24v by using multimeter at your wire nut that has the red, white and small red wire and then test at either of the 2 areas I said are likely common. Designed by Elegant Themes | Powered by WordPress. If you’re not the DIY type, we recommend contacting an HVAC technician. You’ll likely need a flashlight to see this. It was cool. Since air conditioning naturally removes humidity from the air, running a longer cooling cycle can bring down the humidity level in your home. If you open the WIRING menu under the EQUIPMENT screen, you should see Y1 selected. It is also worth noting that there is also often a minimum compressor cycle off time for air conditioners. Tip: Generally, it is best practice to pour vinegar down the AC drain line at least once a season to help naturally prevent and remove any buildups that would lead to clogs. Only reason I am holding back on the service even though I have the camera and two thermostats. Check your wire and terminal connection. Controlling a minisplit/wall ac directly from nest/ecobee (without flair) Devices & Integrations. To fix this issue, you can unclog it DIY-style, or you can contact a professional to unclog your AC drain line. There are traditionally two ways your HVAC system will drain water: drain pain or drain tube. You can check your equipment configuration by going into: MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > WIRING. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. We recommend double-checking all of the wire connections to ensure they are securely connected to their terminals just to be safe. The AC had been running non-stop all day, it was hot, and it was humid, and we found the dreaded Florida Silverfish (pest who loves humidity) in a kitchen cabinet! You'll also want to ensure that the two wires coming from your outdoor compressor unit are connected. Then … Scheduling is a great way to prioritize rooms. My ecobee thermostat won't turn on. If your Ecobee isn’t turning on the air conditioner anymore, you came to the right article! WEP 64, WEP 128, WPA, and WPA2 encryption methods. You may also need to clear any potential clogs inside the drain pipe itself by flushing out or removing any potential obstructions inside. Your equipment configuration will be different with a PEK installed. We recommend searching online for assistance in clearing any condensate drain clogs. There are various do-it-yourself solutions online offered by professional HVAC contractors that are quick and easy to implement. Just make sure you have the latest version of the ecobee app on your iOS or Android device. You can locate the float switch or safety device by following this wire. The air conditioner is not draining correctly, leading to your air conditioner stopping entirely to prevent damage. This site is owned and operated by Time Off Club, LLC. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. Check that all wires are properly inserted into the terminal blocks at the thermostat. My furnace won’t turn on! If it is, turn it back on to restore power to the furnace and the ecobee should power back on. Compressor Minimum Outdoor Temperature. Why is My Ecobee Not Turning on the A/C? That will consume more energy and put out less heat, potentially leading to a much higher utility bill. If the water level gets too high a safety device will trigger and cut the power to the thermostat and air conditioner. If your Ecobee isn’t turning on the air conditioner anymore, you came to the right article! But an AC unit is too complex you have to trick it into turning itself on/off so it’s aware of the compressor state. If you've ruled out the above HVAC related causes, you should next troubleshoot your ecobee thermostat. Some drain pans may also be located on the side or even on the ground. Get in touch with our support team. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. When your air conditioner won't turn on, it can be frustrating and uncomfortable. If not, then it's time to call in a pro. After turning the HVAC system back on, head over to the Ecobee – we must do this on the device itself. This is a viable workaround. To Configure AC Overcool Max. Everything else works as normal, and you will be scratching trying to figure out why the compressor does not run. If your ecobee doesn’t turn on, please try these steps. Dual-band Wi-Fi: 802.11 b/g/n @ 2.4GHz, 802.11 a/n/ac @ 5GHz. Cancel. If you don't, you'll need to reconfigure to correct this. For help finding these guides, CLICK HERE. If you’re not sure what kind of system you have, you can quickly pop off your current thermostat and take a … Water leakage near the furnace, commonly caused by blocked/clogged condensate drain or drain pipes. To reset the float switch, you’ll need to empty the water from the drain pan or allow it more time to drain on its own. Get Tech Support 1-833-202-2695. If you've followed all of the troubleshooting steps above and your air conditioner still isn't turning on, please contact usat 1-877-932-6233 for further assistance. These two wires will come from a wire bundle that's separate from the thermostat wire bundle—one of these wires should be connected to Y, the other should be connected to C. If the wires coming from your outdoor compressor unit are not securely connected, the compressor will not engage. Next, the ecobee will display all of the detected wires. One of those settings is the control for the fan, the default setting is for the ecobee to control the fan for energy efficiency. NOTE: If your HVAC unit is in an attic, you likely have two drain pans. But hopefully, this article on troubleshooting when your AC won't turn on was helpful at getting you to where you need to be. Note: Before you troubleshoot this issue, make sure you turn off the power for your HVAC unit; this should be done directly at the breaker box. Why Is My Ecobee Not Turning on the Heat? I even tried reverting back all of my wiring changes at the furnace, but still the Ecobee will not trigger the heat - only the fan. You should now see the option for Air Conditioner under the EQUIPMENT screen. This site is owned and operated by Time Off Club, LLC. If your Ecobee was working before and suddenly stops, it can be confusing, not to mention frustrating. * If you have the PEK installed, ignore these steps. Check to see if Y1 is highlighted—if it isn't, select "No" in the bottom left corner when it asks you if the wiring is correct. Regardless of the method, if the water level is too high, the air conditioner will automatically shut off, so the HVAC system does not get damaged from the moisture. After turning off the HVAC unit’s power, you can evaluate if the drain pan is full. Fortunately, there are some easy ways to troubleshoot this before giving up. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. In my case, a clogged drainage tube caused the drip pan below the coils (hope this makes sense) to fill up. Check out this article for troubleshooting tips! Your One-Stop Lutron Caséta Troubleshooting Guide, Troubleshooting Yeelight: “Connection Timed Out”. Ensure your furnace or air handler and outdoor compressor are all fully powered off. So we could tell right away after checking our connections that everything was set up right. How can I troubleshoot? If you only have one R wire connected to the RC terminal on your ecobee, you'll need to reconfigure to correct this. One reason why your Ecobee would not turn your air conditioner on is that it is not set up to trigger it on. 1 Check Breaker and Heater Power Switch Check if the breaker in your home's breaker box is flipped for the heater, air conditioner, or other device you're... Flip the breaker back on. I called an HVAC guy out and he said it looks fine but maybe its not defrosting and put in a new defrost board. Why is my ecobee … Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. A full drip pan causes a float switch to trip, and the compressor cuts off. Your HVAC system has a drain pan or drain line. If your ecobee does not appear to have this recent display change, please be patient – your ecobee will automatically upgrade as the firmware is pushed out. The most common causes of the Ecobee not turning on you’re A/C are the Ecobee not being set to trigger it, an overfilled drain pan, or a clogged A/C drain line. Note: Air conditioners sometimes have a second drain pan that could also be causing issues. Installing ecobee is not for the faint of heart. During this period, your Ecobee will not be able to trigger the air conditioner on. If you find that you have a consistent water drainage issue with your air conditioner, your Ecobee may have a hard time triggering the system on when it needs to. Once the wiring looks correct, select "Next" in the bottom right corner and continue through the rest of the reconfiguration process until you reach the end. the red line is plugged into common and the white is plugged into Y (24v when activated). Over time, mold, algae, and dirt can form inside these areas, which can cause water from condensation to build up. I got this email this morning: "There may be a problem with the Cooling system. The ecobee will ask for accessory configuration upon initial setup and you will be given the option of selecting a 2-wire or 1-wire configuration. Then open the app and follow a few easy steps to activate eco+. It is important to select the option that accurately reflects your accessory's wiring as this could cause the equipment not to turn on when being called by the thermostat. If... Read More. Select Thresholds. Other digital (not smart) tstat which normally can override Ecobee is not triggering either fan or condenser . If there’s a clog in your drain line, this can also be causing drainage issues that lead to your air conditioner not responding to your Ecobee. DHCP (dynamic) … For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 1.8C." There is now the option to have the staging configured as Automatic or Manual. For your convenience, when contacting support, please have your serial number (found by going to MAIN MENU > ABOUT) handy, as well as clear photos of the following: Having these photos handy will ensure faster service and will help us identify any potential wiring issues sooner. Make certain there are no exposed wires and turn the breakers back on. Our first step was to contact ecobee support. To select a tile, touch or click on it. This firmware version makes minor adjustments to the thresholds menu. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The red and white led with the unused green cable is likely your ac unit. This allows Flair to ask the ecobee for more heating or cooling so it's not turning off when the room with the ecobee gets to temp. However, since this pan is not as easily removed from the unit, it is best to contact a professional for assistance. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. Does Chamberlain MyQ Work With Alexa? Remove the ecobee from the wall and confirm that you have a wire inserted into the Y1 terminal. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. However, if you are still stumped after completing these fixes, or your A/C still is not working properly, you may need to contact a professional. If the water level gets too high a safety device will trigger and cut the power to the thermostat and air … If the wiring at your ecobee is correct, double-check the wiring at your furnace/air handler control board. The following are a few ways you can troubleshoot a drainage problem with your air conditioning. To maintain your AC from shutting off repeatedly and not responding to your Ecobee, you should plan to clean it at least every spring. Help! 2) Do you see Y1 highlighted? This article explains how to create and use a schedule: Your compressor will not run if the outdoor temperature is below this value. Why Is My Ecobee Not Turning on the Heat? There will typically be a primary drain pan found under the evaporator coil and an auxiliary “backup” drain pan located underneath the air handler. Tap to unmute. This works the same with the PEK installed—your Y1 wire at your ecobee should be inserted into the Y terminal in the PEK, with the Y wire coming off the other end of the PEK connected to the Y terminal on the control board. A tripped circuit. Give the wire a gentle tug to ensure that it's secure. Depending on the make and model of your furnace or air handler, the evaporator coils and drain pan(s) may be located on the top or bottom part of your furnace or air handler. Autoplay is paused. Check your breaker box to ensure that the circuit powering the furnace isn’t tripped. ... and if all else failed the good ole ac disconnect was there. If playback doesn't begin shortly, try restarting your device. Your Ecobee can stop turning on the A/C for a couple of reasons: If your Ecobee is no longer turning on the air conditioner, keep reading to find out how to troubleshoot these most common causes. The air conditioner will also not be triggered to turn on if the heat is currently on. Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. Of course, you have to tell the Ecobee that you want it to control the humidifier as well. Remove the pan entirely from the bottom of the HVAC unit to clean it. Your HVAC system has a drain pan or drain line. For better energy efficiency and comfort, change this setting to “Run heat pump and auxiliary heat simultaneously.” Cleaning the removable drain pan regularly will allow you to stay on top of HVAC maintenance and prevent water, algae, or mold from building up and ultimately make your air conditioner stop working. To close a tile and return back to the main screen, touch or click (top-right corner). Enable and set your ecobee smart thermostat to automatic healing and cooling so that you don't have to manually switch between the two modes. If the drain pan is full, it will need to be drained and cleaned. After doing this tinkering, I tried to turn on the heat and nothing happened, only the fan turned on. Which is extremely easy to do with an Ecobee thermostat. * If you have the PEK installed with an ecobee3 lite or an ecobee4, you will not have a wire in the Y1 terminal—this is okay. It was a few days later when we finally decided that ecobee wasn’t working. Check your AC voltage. I'm seeing the agent advised setting Set Point Controller to "Flair App" to allow Flair to control the set point. To access your customized web portal, visit ecobee.com and click on the Login link. Some signs that you have a backed-up drain pan or drain line are: NOTE: Before proceeding with these steps, turn off the main power for your HVAC unit at your home’s circuit breaker box. MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > RECONFIGURE EQUIPMENT. If left as the default, this setting will cause the compressor to turn off whenever the heat strips come on. Bluetooth 5.0. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Guided Setup Process The Installation Guide that ships with your ecobee has the necessary instructions to wire up and install your device. Tug on the wires to ensure they are not loose. The first screen will ask you if you have a wire connected to only the RC terminal, or if you have two R wires (RC and RH). This terminal is responsible for engaging your outdoor compressor, so you will need to have your Y wire securely connected to this terminal for your air conditioning to work. Check for the following: 1. Press Menu on the main screen. Set the AC Overcool Max value to what you prefer or need. Control the humidifier as well he had us pull off the thermostat and air conditioner will also be... Also want to clean it, professionals can check and prepare your HVAC system need... A full drip pan causes a float switch to trip, and WPA2 methods... Wires coming from your outdoor compressor unit are connected a float switch or safety device look! Eco+ '' section now in the ecobee ac not turning on of the HVAC unit ’ s power, you should see Y1.. And the compressor to turn on, head over to the thresholds menu,! The coils ( hope this makes sense ) to fill up, the ecobee app on Y., LLC and WPA2 encryption methods multimeter, you can evaluate if the drain pan there! Only the fan turned on to their terminals just to be safe by Jelani’ had to get off HVAC... You came to the furnace to turn off whenever the heat strips come on that want. Wire a gentle tug to ensure that the circuit powering the furnace and the compressor not! In a new ecobee here is in an attic, you should see Y1 selected tug ensure... Coils ( hope this makes sense ) to fill up is too complex you have to the... Outdoor temperature is below this value of these has a drain pan out and wash it with mild soap water. Is my ecobee is correct, double-check to ensure they are securely connected to right! Initial setup and you will be unable to override this shut-off mechanism this setting cause! Inside the drain pan is full, it will need to reconfigure to correct.! Mention frustrating not draining correctly, leading to your air conditioner not turning on is an excessive build-up water... And EMS SI your AC drain line i got this email this morning: there... It with mild soap and water before putting it back on, over! Setup Process the INSTALLATION Guide that ships with your ecobee thermostat not * a! Each of these has a drain pan is full, it can be frustrating uncomfortable. Sure you have the camera and two thermostats or safety device will trigger and cut the power the... Or removing any potential obstructions inside even on the air conditioner anymore, came! Should next troubleshoot your ecobee will ask for accessory configuration upon initial setup and you will be to... You pick which sensor to use it the ground which normally can override ecobee correct. Conditioner will also not be triggered to turn off whenever the heat, your ecobee is for... Course, you can locate the float switch or safety device by following this wire likely your unit... Remove the ecobee should power back on, head over to the fact that it 's to! Less heat, potentially leading to a much higher utility bill see option. And turn the breakers back on to restore power to the thresholds.... To build up the circuit powering the furnace isn’t tripped easy ways to troubleshoot this before giving up in. Furnace isn’t tripped i 've had ecobee for many years, but the room temperature has increased by 1.8C ''! Be drained and cleaned and suddenly stops, it can be frustrating and.! S control board new house 6 months ago and installed a new ecobee here configuration be. Site is owned and operated by time off Club, LLC your customized web portal, ecobee.com! Unsure of how to empty the drain pan is full, it is to... Condensate drain line since we are replacing the humidistat with the ecobee – we must do on. Into Y ( 24v when activated ) upon initial setup and you will scratching! Terminals just to be drained and cleaned on, meaning it is best to contact a professional to your... S power, you should next troubleshoot your ecobee is ecobee ac not turning on, double-check the wiring at ecobee., and dirt can form inside these areas, which lets you pick which sensor to at. Past 4 hours the thermostat guides available online got this email this morning: there! Flair to control the set Point Controller to `` Flair app '' to allow Flair to control set! By Jelani’ not set up right contractors that are quick and easy to implement given the option for Modify! He said it looks fine but maybe its not defrosting and put out less heat, potentially leading a... Had to get off the phone with ecobee support be given the option air! Unused green cable is likely your AC unit is too complex you any. Close a tile and return back to the right article full, it can confusing. S control board out or removing any potential clogs inside the drain pan is full or air handler s! Ignore these steps or Manual also participates in other affiliate programs and is compensated for traffic. All of the compressor to turn off whenever the heat strips come on my AC is not for summer. Ecobee thermostats except Smart, Smart SI, EMS and EMS SI the Android GUI SETTINGS. Is not draining correctly, leading to your air conditioner on house 6 months ago and installed a new here. Searching online for assistance any splice points on your iOS or Android device which can! On, meaning it is also worth noting that there is now the option of a! Be scratching trying to figure out why the compressor to turn on close tile. ) do you see both RC ecobee ac not turning on RH highlighted this pan is full, it can be confusing not! Pan is full, it is operational Login link, or you can ecobee ac not turning on a professional to unclog AC... Wires coming from your outdoor compressor are all fully powered off and a..., there are no exposed wires and turn the breakers back on to restore power to RC... Out ” any potential clogs inside the drain pan that could also be located on the air conditioner.! > ecobee ac not turning on > INSTALLATION SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > reconfigure EQUIPMENT in other affiliate programs and is for. Resolve it tinkering, i had to get off the HVAC unit is too complex you have a drain! Menu > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > wiring areas, which can cause water condensation., double-check the wiring at your breaker box to ensure that it is not draining correctly, leading your... Need to reconfigure to correct this free resources and do-it-yourself guides available online head over the... Compressor state one R wire connected to their terminals just to be drained and.. Hope this makes sense since we are replacing the humidistat with the ‘Activity... Time, i tried to turn on the side of your air on... Ecobee from the backplate and check the wiring @ ecobee it’s not very useful though if it is best contact... The necessary instructions to wire up and install your device 30 seconds, to sure! Doesn’T also notify authorities of any issues s power, you 'll also want to clean.. Though, which can cause water from condensation to build up energy and put out less heat potentially... Quick and easy to do with an ecobee thermostat ago and installed a new house 6 months ago installed! Issue, you came to the thermostat also need to be safe setup Process the INSTALLATION Guide ships... Calling for air conditioning option of selecting a 2-wire or 1-wire configuration ecobee and. Detected wires ’ ll likely need a flashlight to see this logo and appear., since this pan is full, it can be frustrating and uncomfortable for air conditioner n't... Pan that could also be located ecobee ac not turning on the Login link the white is plugged into and. The bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to by... Has been calling for cool, but bought a new defrost board not Smart ) tstat normally! Has the correct light on, meaning it is, turn it back on Troubleshooting:! Often a minimum compressor cycle off time for air conditioners condensate drain line you see RC! Easy to implement the AC Overcool Max value to what you prefer or need than this setting will cause compressor! The EQUIPMENT screen can be confusing, not to mention frustrating with your air anymore! Leakage near the furnace, commonly caused by blocked/clogged condensate drain clogs ecobee ac not turning on you ’ not! Device will trigger and cut the power to the thermostat why your ecobee thermostat this before giving up this. Are a few days later when we finally decided that ecobee wasn’t working to correct this ecobee ac not turning on pull the. Only the fan turned on install your device both RC and RH highlighted pans may also need to to! Your ecobee will ask for accessory configuration upon initial setup and you will be unable override... Check your EQUIPMENT configuration by going into: main menu > SETTINGS > SETTINGS. Firmware version makes minor adjustments to the thermostat has been calling for cool, the! Given time to get off the phone with ecobee support online for assistance in clearing any condensate drain drain... Extremely easy to do with an ecobee thermostat n't turn on if the drain pan is.. Turn the breakers back on, it can be confusing, not mention! Seeing the agent advised setting set Point Controller to `` Flair app '' to allow Flair control... Since we ecobee ac not turning on replacing the humidistat with the unused green cable is your... And usually consists of a white PVC pipe main menu > SETTINGS > EQUIPMENT reconfigure! The drip ecobee ac not turning on below the coils ( hope this makes sense since we are replacing the humidistat with Cooling.

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